Refund policy

Exchanges and Returns
If for any reason you are not satisfied with your order, at ALIU we offer you a period of 30 working days, counting from the date of delivery of the order, to exchange or return it, although the Royal Legislative Decree only establishes a period of 14 days.

All you have to do is send us the product in perfect condition, unused and in its original packaging, including guarantees, labels and instructions for use. To exchange an item for another, you must return it for a refund and make a new purchase. The return shipment to our warehouse is at the customer's expense as well as the shipping costs of the new order in case of exchange. We recommend sending the return by registered mail or with acknowledgement of receipt.

Before making any exchange or return, please send us an email to welcome@aliustudio.com.